How To Set Up Bixby Note 9

Set up Bixby on your Galaxy phone or tablet

Bixby on Samsung Note20

Bixby is a digital personal assistant on your Galaxy phone or tablet that automatically adjusts to your lifestyle and needs. Over time, Bixby will learn your habits and interests so it can better assist you. But first, you'll need to set up Bixby.

Note: Available screens and settings may vary by wireless service provider and software version. The following instructions only work on phones that have a dedicated Bixby key on their left side, such as the S10 and lower. The Note10, Note20, Z Fold, Z Flip, and S20 series have a Side key instead of a Bixby key. The Side key can be customized to open Bixby or perform other actions.

Bixby Voice lets you have conversations with Bixby! You can ask Bixby to create a reminder, search for something online, and tons of other cool stuff. It provides you with the best AI assistant.

First, press and hold the Side key or Bixby key to open Bixby. If needed, sign in to your Samsung account by following the on-screen instructions.
If you want to change Bixby's language, tap English (United States) in the top right corner, and then choose your desired language.

Note: If you'd like to change Bixby's language later on, you can do so in Bixby's settings.
When you're ready, tap Start. Read the information in the pop-up message, and then tap OK to agree.
That's it! Now you can press and hold the Side key when you want to talk to Bixby. Alternatively, you can open the Bixby app, which is usually located in the Samsung app folder.

If you'd rather have the Power menu open when you press the Side key, you can change your phone's Side key settings and access Bixby through the app or through Voice wake-up.

Do you wish you could learn about something just by looking at it? Bixby Vision can help you do just that.

Open the Camera app, and then tap MORE.
Tap BIXBY VISION at the top of the screen, and then allow the different permissions.

BIXBY VISION highlighted on a Galaxy phone

Never miss another important event. Whether it's a to-do list or a specific reminder, Bixby Reminder can handle it.

The app icon for Bixby Reminder doesn't appear by default; there's a trick to make it show up. Navigate to Settings, and then tap Apps. Find and tapReminder in the list of apps, and then tap Reminder settings. Tap the switch next to Show Reminder on Apps screen.

If you don't want to add an icon, you can still use Reminder through Bixby Voice. For example, you can say "Bixby, create a reminder about the company dinner."

Show Reminder on Apps screen switched on

Feel like you're talking to a wall? If Bixby is not responding to your voice, here's how to solve the problem and start communicating again.

Navigate to and open Settings.
Tap Apps, and then swipe to and tap Bixby Voice.
Tap Storage, and then tap Clear cache.
Tap Clear data, and then tap OK.

Bixby will be refreshed and ready to chat again. However, you'll need to perform the initial setup for Bixby Voice again.

Bixby Voice Storage screen with Clear data and Clear cache options

Note: The Bixby app cannot be removed, just your account and data associated with Bixby. After removing your Bixby account, you will need to register Bixby again if you want to use the service. It may take up to one week before you can register Bixby again.

If needed, you can remove your Bixby account and data from your phone. Doing this will erase all of your Bixby data and will delete the service from your Samsung account. You can remove the account using your phone or by going to the Samsung Privacy Portal.

Navigate to and open the Bixby app, and then tap Menu (the three horizontal lines).
Tap the Settings icon, and then swipe to and tap Privacy.
Swipe to and tap Leave Bixby, and then tap Leave Bixby again.
Review the information that appears, and then tap OK.
Next, enter your Samsung account credentials to sign in. Tap OK on the Delete requested popup.
Sign into your Samsung account, and then select Bixby Voice to remove it.
You can also use the Samsung Privacy Portal to remove Bixby. From the website, select My data, and then select Delete data.

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